Packeta
TypePrivate
IndustryLogistics
Founded2010
FounderSimona Kijonková
Headquarters
Prague
,
Czech Republic
Key peopleErich Čomor (CEO)
ServicesParcel delivery, pick-up points, parcel lockers, home delivery
Revenue440,000,000 (2025) Edit this on Wikidata
−12,367,000 (2024) Edit this on Wikidata
20,890,000 (2024) Edit this on Wikidata
Total assets677,000,000 Edit this on Wikidata
OwnerCVC Capital Partners (65%)
EMMA Capital (35%)
Number of employees
2,350 (2025) Edit this on Wikidata
Websitewww.packeta.com

Packeta is a Czech logistics company that delivers parcels for online retailers. It operates staffed pick-up points, automated parcel lockers and home delivery. Simona Kijonková founded the business in 2010 as Zásilkovna. The name is still used for its Czech operations.[1]

The business later expanded into other European countries. In 2018, its foreign operations were brought under the Packeta Group name.[1] Its largest markets are the Czech Republic, Poland, Slovakia and Hungary.[2]

History

Founding and early growth

Kijonková founded Zásilkovna in 2010 to give online retailers a network of locations where customers could collect their orders. The company became profitable in 2013, when it employed about 50 people and served around 3,000 online retailers.[1]

Zásilkovna began expanding outside the Czech Republic in the mid-2010s. By 2015, it was active in Slovakia and Poland and had opened an office in Budapest, Hungary.[3] Romania and Germany followed later.[1]

In 2018, the international businesses were organised under the Packeta Group name.[1] Zásilkovna continued to be used in the Czech Republic, while Packeta became the main name for operations abroad.

The company introduced consumer-to-consumer parcel delivery in 2019 and began installing its own automated lockers, branded Z-BOX, in 2020.[4]

Sale to CVC and EMMA Capital

Packeta's shareholders began looking for a buyer in 2023. In December, they agreed to sell the business to a consortium of CVC Capital Partners and Czech investment firm EMMA Capital, with capital support from R2G. CVC was to hold 65 per cent and EMMA Capital 35 per cent.[5]

The European Commission approved the acquisition in March 2024, with CVC and EMMA acquiring joint control of Packeta.[6][7]

Kijonková left the management of the business after the sale. She was succeeded as chief executive by Erich Čomor, who had previously held management positions at Rohlik Group.[8]

Developments since 2024

In June 2024, the CVC–EMMA consortium agreed to acquire Hungarian parcel-locker company FoxPost.[9] Packeta's Hungarian business was later merged with FoxPost, which kept its existing name.[10]

Packeta's revenue increased from CZK 7.25 billion in 2023 to CZK 8.46 billion in 2024. Parcel volumes rose by 24 per cent to about 130 million.[11] In 2025, including FoxPost, it handled 184 million parcels and revenue exceeded CZK 10 billion.[2]

Competition proceedings

The Czech Office for the Protection of Competition (ÚOHS) began investigating Zásilkovna in 2020 over contracts that restricted some operators of its pick-up points from also handling parcels for competing delivery companies.[12]

In April 2024, ÚOHS accepted commitments from Zásilkovna to change the contracts and ended the proceedings subject to their implementation. The authority said the changes addressed its competition concerns and could make more than 3,400 pick-up points available to competing carriers.[12]

See also

References

  1. ^ a b c d e "Ze startupu roste globální holding. Máme ještě spoustu domácích úkolů, říká šéfka Zásilkovny". Forbes Česko (in Czech). MediaRey, SE. 2022. Retrieved 28 September 2026.
  2. ^ a b Nová, Eliška (23 July 2026). "Dva roky bez Kijonkové. Zásilkovna zacílí na malé e-shopy, aby mohly konkurovat Alze". E15 (in Czech). Czech News Center. Retrieved 28 September 2026.
  3. ^ Beránek, Jan (24 March 2015). "Zásilkovna otevřela pobočku v Budapešti. Je z ní Csomagküldő". Lupa.cz (in Czech). Internet Info. Retrieved 28 September 2026.
  4. ^ Krajíčková, Zuzana (20 May 2020). "I v krizi musíte ukázat světlo na konci tunelu, říká Simona Kijonková". Forbes Česko (in Czech). MediaRey, SE. Retrieved 28 September 2026.
  5. ^ Brejlová, Iva (22 December 2023). "Kijonková a spol. prodávají Zásilkovnu. Za miliardy ji získají investoři v čele se Šmejcem a CVC". CzechCrunch (in Czech). Retrieved 28 September 2026.
  6. ^ "Case M.11441 – CVC / EMMA / PACKETA" (PDF). European Commission. 4 March 2024. Retrieved 28 September 2026.
  7. ^ "Non-opposition to a notified concentration (Case M.11441 – CVC / EMMA / PACKETA)". EUR-Lex. 19 March 2024. Retrieved 28 September 2026.
  8. ^ "Zakladatelka Zásilkovny Kijonková odejde z vedení skupiny Packeta. Nahradí ji Erich Čomor". Forbes Česko (in Czech). MediaRey, SE. Czech News Agency. 21 February 2024. Retrieved 28 September 2026.
  9. ^ "A Packeta tulajdonosa megvette a Foxpostot". 24.hu (in Hungarian). Central Médiacsoport. 12 June 2024. Retrieved 28 September 2026.
  10. ^ Vaszkó, Iván (21 October 2024). "Nem lesz többé Packeta Magyarországon. De akkor mi lesz?". Forbes Hungary (in Hungarian). Mediarey Hungary Services. Retrieved 28 September 2026.
  11. ^ Brejčák, Peter (13 January 2025). "Úspěšný rok Zásilkovny pod křídly Jiřího Šmejce a CVC. Rostla o šestinu a utržila 8,5 miliardy". CzechCrunch (in Czech). Retrieved 28 September 2026.
  12. ^ a b "Zásilkovna will share pick-up points thanks to the intervention of the Office, more options for consumers" (Press release). Office for the Protection of Competition. 9 April 2024. Retrieved 28 September 2026.